1. Introduction

Welcome to Softech Digitals! We are committed to protecting your privacy and ensuring you have a safe and secure experience with our services. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our digital products and services, including subscriptions for graphic tools, AI tools, SEO tools, Microsoft products, learning tools, educational course subscriptions, OTT subscriptions, and other on-demand products.

2. Information We Collect

We collect various types of information to provide and improve our services to you:

2.1 Personal Information

  • Contact Information: Name, email address, phone number, and postal address.
  • Account Information: Username, password, and other credentials for accessing our services.
  • Payment Information: Credit card details, billing address, and other financial information required for transactions.

2.2 Usage Information

  • Service Usage: Information about how you use our services, including the types of products you subscribe to and your interactions with our platform.
  • Device Information: Information about the device you use to access our services, including IP address, browser type, operating system, and device identifiers.

2.3 Cookies and Tracking Technologies

  • We use cookies and similar technologies to collect information about your browsing activities on our website and improve your user experience. You can manage your cookie preferences through your browser settings.

3. How We Use Your Information

We use the information we collect for various purposes, including:

3.1 Providing Services

  • To deliver and manage your subscriptions to our digital products and services.
  • To process your transactions and manage your account.

3.2 Improving Services

  • To understand how you use our services and identify areas for improvement.
  • To personalize your experience and provide relevant content and recommendations.

3.3 Communication

  • To send you updates, promotional materials, and other information about our services.
  • To respond to your inquiries, provide customer support, and resolve issues.

3.4 Legal and Security

  • To comply with legal obligations and protect our rights and interests.
  • To detect, prevent, and address fraud, security threats, and other harmful activities.

4. Sharing Your Information

We may share your information with third parties under the following circumstances:

4.1 Service Providers

  • We may share your information with trusted service providers who assist us in operating our business and delivering our services, such as payment processors, hosting providers, and customer support services.

4.2 Legal Requirements

  • We may disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders.

4.3 Business Transfers

  • In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owner or successor entity.

5. Your Choices

You have certain rights and choices regarding your information:

5.1 Access and Update

  • You can access and update your account information through your profile settings.

5.2 Opt-Out

  • You can opt out of receiving promotional communications from us by following the unsubscribe instructions in the communications or contacting us directly.

5.3 Cookies

  • You can manage your cookie preferences through your browser settings.

6. Data Security

We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Our services are intended for users aged 18 and older. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and indicating the effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Softech Digitals
Email: support@softecgdigitals.com
Phone: +977-9807175238
Address: Kathmandu-10, Nepal

By using our services, you agree to the terms of this Privacy Policy.